Frequently Asked Questions

The optimal approach to socializing your dog is through smaller, supervised groups where they can acclimate comfortably at their own speed. Our facility may initially overwhelm dogs introduced to group play. We advise ensuring your dog enjoys interaction with a small group of dogs before considering our services. 

Certainly! We do provide evaluations. If during an evaluation it becomes evident that a dog is not comfortable, showing signs of stress, fear, or seeking to escape, we will discuss this with you and suggest alternative options.

Additionally, we may decline dogs that exhibit excessive humping, rough play without response to other dogs' cues, or any behavior that causes stress to others or potential harm to themselves or others.

If it's been over a year since your dog last visited us, we kindly ask for at least one day of day camp before their boarding stay. This helps them reintegrate into our group environment, which can feel overwhelming after a prolonged absence. It's like dropping them into Disneyland for a week without prior visits—it can be a bit of a surprise! Please have a backup plan in case they find the adjustment challenging. 

The holiday surcharge covers the additional costs for staff working during holidays, including time and a half pay. This ensures our team is available to provide excellent care for your pet during special times. If you have any questions or need further clarification, please let us know.

Bringing your dog to daycare on a regular basis offers several benefits:

Socialization: Regular interaction with other dogs and people helps improve social skills and reduces anxiety around new environments and situations.

Physical Exercise: Daycare provides ample opportunities for physical activity, which is essential for maintaining a healthy weight and promoting overall well-being.

Mental Stimulation: Engaging activities and playtime at daycare stimulate your dog's mind, preventing boredom and destructive behaviors at home.

Supervised Care: Trained staff members supervise play and monitor your dog's well-being, providing peace of mind while you're away.

Routine and Structure: Regular attendance at daycare establishes a predictable routine for your dog, which can reduce stress and anxiety.

Energy Release: Dogs often come home tired and content after a day of play, making evenings more relaxed for both you and your pet.

Behavioral Improvement: Consistent interaction with trained staff can help reinforce positive behaviors and manners in your dog.

Overall, regular daycare attendance can contribute to a happier, healthier, and well-adjusted pet.The holiday surcharge covers the additional costs for staff working during holidays, including time and a half pay. This ensures our team is available to provide excellent care for your pet during special times. If you have any questions or need further clarification, please let us know.

It's important to bring your dogs in for daycare a few times before boarding them to help them acclimate to the environment, get familiar with the staff, and feel comfortable in the surroundings. This preparation reduces their stress and anxiety during their stay, ensuring a more positive experience overall. It also allows the staff to understand your dog's needs and preferences better, enabling them to provide personalized care during their boarding period.